Working from home and minimizing public contact has shifted the needs of consumers today. Convenience and flexibility have become top priorities for many, and services that can be performed at home have risen in popularity. Today, customers can have their tires changed, minor mechanical repairs done and cosmetic repairs, like windshield chip fills and paint chip corrections, right outside of their door.
What can a customer expect from a mobile repair for a vehicle protection program?
- Most mobile repair experts can be on site within 24 hours of submitting their claim.
- Repairs can be made while they are at the office or at home.
- Most repairs can be performed in a heated garage in cold winter months or in the service bay at a dealership to improve customer retention.
SmartProgram’s vehicle protection program, Smart Care, offers mobile services that cover windshield chips, dents, paint chips, scratches and interior repairs. SmartProgram’s scratch and paint chip repair processes are patented and include a lifetime warranty. The repairs do not increase insurance fees, there’s no deductible to pay and there are no hidden charges.
Smart Care is a great opportunity both for the customer and the dealership and creates a level of flexibility and convenience that customers look for today. They drive away with their new vehicle knowing that they have coverage beyond what their insurance companies or regular warranties cover.
Interested in offering this product to your customers and increase your finance department’s overall profitability? Contact us at 1-888-548-8088 or click here for a risk-free 30 day trial.