The People that keep our engines running

At SmartProgram, our team is the driving force behind our success. We firmly believe that a strong and cohesive team is the cornerstone of any thriving organization.

We foster an atmosphere where teamwork flourishes, where ideas are shared freely, and where everyone’s input is respected. We understand that the collective intelligence and diverse expertise of our team members enable us to tackle complex challenges and achieve remarkable results.

Above all, our team is united by a shared sense of purpose and a commitment to our company’s mission and values. We are passionate about what we do, and this passion translates into the exceptional quality of our work and the unparalleled level of service we provide to our dealer partners and clients.

Management


Ron Lucas

Ron Lucas

Founder
Jerrod Lucas

Jerrod Lucas

President, Partner
Valerie Boisvert

Valerie Boisvert

VP of Sales
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Fluent in English and French

Sharon Bitzer

Sharon Bitzer

Controller

Business Development


James Fleck

James Fleck

Business Development Manager
Leo Contessa

Leo Contessa

Business Development Manager
Eric Ruel

Eric Ruel

Business Development Manager
Kyle Loney

Kyle Loney

Business Development Manager
Jamie Lee

Jamie Lee

Business Development Manager
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Fluent in English and Cantonese 

Simon Brown

Simon Brown

Business Development Manager
Rob Renfrew

Rob Renfrew

Business Development Manager

Administration


Lisa Wedman

Lisa Wedman

Office Manager
Lindsay MacDonald

Lindsay MacDonald

Accounts Payable
Helen Min

Helen Min

Accounts Payable
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Fluent in English and Mandarin 

Michelle Topilko

Michelle Topilko

Accounts Payable
Alberto Garcia

Alberto Garcia

Product Administrator
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Fluent in English and Filipino 

Coral Wiens

Coral Wiens

Full Stack Developer

Customer Service


Claude Charest

Claude Charest

Warranty Manager
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Fluent in English and French 

Alla Donaldson

Alla Donaldson

Warranty Administrator
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Fluent in English, French and Russian

Paula Parker

Paula Parker

Warranty Administrator
Tina Phanha

Tina Phanha

Warranty Administrator
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Fluent in English, Thai and Laotian 

Tom Marczewski

Tom Marczewski

Warranty Administrator
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Fluent in English and Polish